Admissions FAQ

Here we answer some Frequently Asked Questions about The International School @ ParkCity Hanoi. Please do not hesitate to contact us if you have more questions. You can also join us at one of our Discovery Day events.

Our Handbook for Families includes comprehensive details about our school. You can download it from the School Life section of this website.

Frequently Asked Questions

1. When did The International School @ ParkCity Hanoi (ISPH) open?

The International School @ ParkCity Hanoi (ISPH) opened in August 2019. Since its inception, the school has been expanding and evolving, continuously enhancing its offerings and facilities to meet the needs of its growing student body.

2. What age of children attend ISPH?

Children typically attend from early years through to secondary education. The school generally serves students aged 3 to 18 years old, covering various educational stages from Nursery and Early Years through to Primary and Secondary levels.

3. What curriculum does ISPH offer?

Children in the Early Years and Primary School follow the International Primary Curriculum (IPC), which adapts the UK National Curriculum to better suit the international context of our school. In Secondary School, students continue with a program that naturally progresses from the IPC, remaining aligned with the UK National Curriculum. As a fully accredited Cambridge University International Examination Centre, we prepare our students for the International General Certificate of Secondary Education (IGCSE) and A-Level examinations, both of which are globally recognized qualifications.

4. Where are teachers recruited from?

The majority of the teachers at ISPH are trained and qualified from universities in the UK. We recruit staff who are specialists within their field and have experience delivering the curriculum here at ISPH and so if we find a suitably qualified and expeienced professional from a different country like New Zealand we are happy to appoint them to the team as well. For staff who teach languages we focus on their ability to deliver the langauge contect at a high level rather than their native country. All ISPH teachers are fully qualified professionals and have all had previous experience working in an International school context.

5. What languages are taught at ISPH?

All lessons are conducted in English, but the school also offers a variety of second language options, including Vietnamese, Spanish, and Mandarin.

6. Does ISPH have a sister school?

ISPH is the second international school operated by the ParkCity Group, following our sister school, The International School @ ParkCity in Kuala Lumpur, Malaysia. Both schools are overseen by Mr. Andrew Dalton, our Director of Education.

7. What is the academic staff to student ratio?

The school has a high teacher to student ratio with many highly qualified excellent staff to help guide your childs education. We have split early years classes (Nursery & Reception) with a specialist teacher and a number of experienced classroom assistants attached to each class. As students move to primary school they are taught in small focussed groups by a qulaified teacher or a subject specialist and supported by a year group classroom assistant as well. In secondary school each class is taught by a specialist teacher and there are a team of support staff allocated to department areas to support educational needs.

8. Are school bus services available?

ISPH collaborates with a highly reputable local transport company to provide bus services from various locations around Hanoi. For more details, please feel free to enquire.

9. What nationalities are the students at ISPH?

As an international school, ISPH proudly hosts students from a wide range of nationalities. Over the past five years, our student body has grown significantly and now represents over 13 different countries. We continue to embrace and celebrate this rich diversity, fostering a truly global community.

10. What time does school start and finish?

The school day begins at 8:00 AM and ends at 3:00 PM. After-school activities (CCAs) are offered from 3:15 PM to 4:15 PM. Bus schedules are adjusted to accommodate these timings.

11. If our child faces difficulties in speaking the English language, do you have any special English Language programme to help?

We offer an ‘English as an Additional Language’ (EAL) support program designed to help students develop fluency and competency in English. Students are assessed during the admissions process and upon their initial entry into the school to determine if they would benefit from this program.

12. Does ISPH offer support services for students with special needs or learning disabilities?

ISPH has a Learning Support Department with staff who provide specialist additional support for those students who may benefit from this provision. On occasion, we may not be able to meet the needs of children with specific needs and/or learning disabilities and we assess all applicants to ensure that we are able to effectively cater for their needs before they are accepted into ISPH. We request that parents of prospective ISPH students openly declare all necessary information about their child during the application process.

13. What Co-Curricular Activities (CCAs) are available at ISPH?

A wide range of about 50 after-school activities (CCAs) is offered to cater to diverse interests. Examples include football, swimming, baseball, tennis, basketball, robotics, coding, art and craft, languages, science club, and so on. Each term, parents receive details about the CCAs available.

14. What type of food is available at the School canteen?

ISPH offers a selection of Asian, Western, and vegetarian meals, all freshly cooked on-site daily. Menus are updated every term and can be viewed on our website.

15. What is the discipline policy at ISPH?

The ISPH Handbook for Families is available on our website and it is essential that all ISPH families familiarize themselves with its contents. The handbook includes the Code of Conduct for all ISPH students as well as details regarding sanctions related to misbehavior.

16. Do students have to wear a school uniform?

All students are required to wear the school uniform, which is available for purchase at The Shop @ ISPH.

17. What if my child is unwell during the school day?

We have a qualified nurse as a core member of our staff team here at the school. Parents/Guardians will be contacted if it is deemed that the student is too unwell to remain in school or if further medical treatment is required.

18. How does the School communicate with parents?

We believe that good communication is the key to a successful school. To keep parents informed, we use email and our dedicated app to provide updates and notifications. Additionally, we offer opportunities to engage in Coffee Mornings and Information Sessions where you can discuss new initiatives and receive school updates. These methods help ensure that you stay connected and well-informed.

19. How can parents volunteer and become involved at ISPH?

Parents can play an active role via the Parents Association known as ‘Friedns of ISPH’ or by volunteering to be a Parent Class Representative. Further information will follow upon enrolment at ISPH and we will also hold an information session at the start of the academic year. The school has a parent liaison manager who acts as the link between the school and parent community.

20. How will the school deal with any bullying issues?

At ISPH, we have a zero-tolerance policy for bullying in any form. We are committed to ensuring that every individual has the right to work and learn in a safe and secure environment. For detailed guidelines, please refer to the Code of Conduct for Students in the ISPH Family Handbook.

21. Does the school take students on field trips?

Field study trips are an integral part of the curriculum at every level. Parents will be notified well in advance of any such trips. No student is permitted to participate in an excursion unless all required documentation has been completed and returned by the parent or guardian. Additionally, residential trips are organised, with destinations determined based on the age and maturity of the students.

22. Are there currently places available for students at ISPH?

Yes, there are currently places available in our Early Learning Centre (Nursery and Reception classes) as well as in Year 1 to Year 13. However, please be aware that some classes are already full or nearing capacity. Parents are strongly advised to apply early to secure a place for their child at the School. For the most current information on availability, please contact our Admissions. Additionally, the normal Application Fee is currently waived for new applicants, so there is no cost to apply.

23. How do I apply for a place for my child and what are the documents that I should submit?

For more details, please refer to the information available on our Admissions page.