Admissions FAQ

Here we answer some Frequently Asked Questions about The International School @ ParkCity Hanoi. Please do not hesitate to contact us if you have more questions. You can also join us at one of our Discovery Day events.

Our Handbook for Families includes comprehensive details about our school. You can download it from the School Life section of this website.

Frequently Asked Questions

2. What age of children attend ISPH?

The school will eventually host children aged from 3 to 18 years old. However, currently classes are available for children aged 3 to 15 years old. Each subsequent year the school will cater for older children.

3. What curriculum does ISPH offer?

Children in the Early Years and Primary School follow the International Primary Curriculum (IPC), which is broadly based on the UK National Curriculum but is better suited to the international context of our school. The Secondary School programme is a natural progression from the IPC and is also based on the UK National Curriculum. We are a fully accredited Cambridge University International Examination Centre, and our students are prepared to sit for the International General Certificate in Secondary Education (IGCSE) examinations, which are globally recognised qualifications.

4. Where are teachers recruited from?

Most ISPH teachers are British. We also hire teachers from Australia, New Zealand and other parts of the world. They are fully qualified and highly experienced teachers. All ISPH class teachers are native English speakers.

5. What languages are taught at ISPH?

All lessons will be taught in English with the exception of Vietnamese, Spanish and Mandarin. We may also offer other languages, depending on demand from our families.

6. Does ISPH have a sister school?

Yes, ISPH is the second international school operated by the ParkCity Group. The sister school is in Kuala Lumpur, Malaysia and is called The International School @ ParkCity. Our schools are overseen by [Mr Andrew Dalton][7], our Director of Education.

7. What is the academic staff to student ratio?

Throughout Early Years and Primary, each class has one fully qualified, highly experienced lead teacher and one Classroom Assistant. Additional support staff are shared within Secondary departments.

8. Are school bus services available?

ISPH works closely with a highly reputable local transport company to offer bus services from various locations around Hanoi. More details can be shared with you upon enquiry.

9. What nationalities are the students at ISPH?

As an international school, we offer education for children from a diverse range of nationalities. In our first year of operation, we hosted students originating from 10 different countries. We expect that within the next few years our student population will be truly international.

10. What time does school start and finish?

The school day begins at 8:00am and finishes at 3:00pm. The school also offers after school activities which run from 3.15 – 4.15pm. Bus schedules are amended to cater for the varying timetables

11. If our child faces difficulties in speaking the English language, do you have any special English Language programme to help?

Yes, we have a programme of ‘English as Additional Language’ (EAL) support which is designed to help students who need to develop fluency and competency in English. Students are assessed at the admissions stage, and when first joining school, to determine if they would benefit from this programme.

12. Does ISPH offer support services for students with special needs or learning disabilities?

ISPH has a Learning Support Department with staff who provide specialist additional support for those students who may benefit from this provision. On occasion, we may not be able to meet the needs of children with specific needs and/or learning disabilities and we assess all applicants to ensure that we are able to effectively cater for their needs before they are accepted into ISPH. We request that parents of prospective ISPH students openly declare all necessary information about their child during the application process.

13. What Co-Curricular Activities (CCAs) are available at ISPH?

A wide range of after school activities are provided to cater for a variety of interests. Some examples include football, science club, golf, swimming, basketball, coding, art & craft and ISPH Radio. Each term parents are sent details of the CCAs being offered.

14. What type of food is available at the School canteen?

ISPH offers a choice of Asian, Western and vegetarian meals, freshly cooked on-site daily. The menus are updated every month and are available here.

15. What is the discipline policy at ISPH?

The ISPH Handbook for Families is available on our website and it is expected that all ISPH families become familiar with its contents. The handbook contains the Code of Conduct for all ISPH students as well as sanctions related to misbehaviour.

16. Do students have to wear a school uniform?

Yes, all students must wear the School uniform which is available for purchase from The Shop @ ISPH.

17. What if my child is unwell during the school day?

We have qualified staff in our School Medical Centre provided by International SOS Medical Service. Parents/Guardians will be contacted if it is deemed that the student is too unwell to remain in school or if further medical treatment is required.

18. How does the School communicate with parents?

We believe that good communication is the key to a successful school. In addition to the school website, we communicate via our dedicated app so that parents can receive relevant day to day notifications. Parents are invited to attend regular Coffee Mornings which take many forms, from Open Forums to explaining new initiatives.

19. How can parents volunteer and become involved at ISPH?

Parents can play an active role via the Parent-Teacher Association (PTA) or by volunteering to be a Parent Class Representative. Further information will follow upon enrolment at ISPH.

20. How will the school deal with any bullying issues?

At ISPH we quite simply do not tolerate bullying in any form. We believe that every individual is entitled to work and learn in a safe and secure environment. Our Code of Conduct for Students is available in the ISPH Family Handbook.

21. Does the school take students on field trips?

Field study trips form an integral part of the curriculum at every level. Parents will be informed well in advance of any such trip. No student is allowed to attend any excursion unless a parent returns all necessary documentation relating to that trip. Residential trips are also arranged, with the destination being dependent on the age and maturity of the children.

22. Are there currently places available for students at ISPH?

Yes, there are currently places available for classes in our Early Learning Centre (Nursery and Reception classes) as well as Year 1 to Year 11, however some classes are nearing capacity. Parents are strongly advised to apply early to secure a place for their child at the School. For current information on the availability of places, please contact our Admissions Portal. There is no cost for applying to join ISPH as our normal Admissions Fee is currently waived for new applicants.

23. How do I apply for a place for my child and what are the documents that I should submit?

Please refer to the information available on our Admissions page.